Legal Information & Statutory Notices

Last updated: 3 November 2026

About This Legal Notice

This page contains the statutory and legal information that infotape is required to publish, together with a plain-English explanation of how this website operates, what you may and may not do with it, and where you can find the other policies that govern your use of it. It is written for readers in the United Kingdom and is intended to be read alongside the documents listed in the cross-references below.

The information on this page is provided in accordance with the Companies Act 2006 and the Companies (Trading Disclosures) Regulations 2008, the Electronic Commerce (EC Directive) Regulations 2002, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Consumer Rights Act 2015, the United Kingdom General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR). Where a term on this page conflicts with a mandatory statutory right that applies to you, the statutory right prevails.

Nothing on this page is marketing copy. It is a statement of fact about who operates this website, what the website is for, and the legal framework that applies when you use it.

1. Who We Are and Our Role

The website you are currently reading is operated by infotape, which is the publisher, controller and, where relevant, the seller of the services described on this site. In practice this means that infotape decides what content appears on the site, how that content is presented, how enquiries submitted through the site are handled, and how personal data collected through the site is used.

infotape operates a professional knowledge hub for live television production. The site explores studio equipment integration, dynamic camera techniques, acoustic optimisation, lighting design and setup, and dependable production processes for news programmes, interviews, panel discussions and live shows. Our editorial focus is technical and practical: how a studio is planned, how signal flow and camera movement are managed, how a room is treated acoustically, how lighting is designed for camera, and how a production team builds repeatable processes that survive the pressure of a live transmission.

Where this site refers to "we", "us" or "our", it means infotape. Where it refers to "you", it means the person visiting the site, whether as a casual reader, a professional subscriber, a prospective client or a participant in a course or training programme.

2. Legal Form, Registration Details and Responsible Representatives

infotape is a company incorporated in England and Wales. The following non-contact legal identifiers apply to the operator of this website and must be published under the trading disclosure rules that apply to United Kingdom companies:

Company Registration Number: 04516937
Place of Registration: England and Wales
VAT Number: GB798991236
Legal Form: Private limited company
Registered Office: The Greenhouse, Salford, Greater Manchester, M50 2EQ, United Kingdom
Responsible Person: The director or company secretary recorded at Companies House as the responsible representative for the company.

These identifiers are the ones that identify the legal person behind the site. They are not contact details for commercial enquiries; the routes available for contacting us are set out in section 3 below and on the Contacts page. If any of the registered particulars change — for example a change of registered office, a change of company name, or a change in VAT registration status — this page is updated so that the published information continues to match the public register.

Where a professional title or accreditation is referenced anywhere on this site, it is held by the individual named in the relevant content, and no claim is made that such a title authorises any activity that is regulated in the United Kingdom without the appropriate licence.

2.1 Trading Disclosures

United Kingdom law requires the legal name of the company and its registration particulars to appear on the company's website in a place where they can be read easily. Those disclosures are made in the statutory summary at the end of this page and in the site footer, which appears on every page of the site. Correspondence relating to the formal legal status of the company, rather than to commercial enquiries, should be addressed to the registered office shown above.

2.2 Other Regulatory Information

Broadcast, licensing and Ofcom-related obligations that apply to a production, a transmission or a studio facility rest with the broadcaster, licence holder or facility operator responsible for that activity, not with this website. The content published here is editorial and educational. It does not constitute an offer to hold a broadcasting licence, a certification of equipment, or an approval of any premises for regulatory purposes.

3. Registered Office and Available Contact Details

Our registered office is The Greenhouse, Salford, Greater Manchester, M50 2EQ, United Kingdom. This is the address to which formal legal notices and service of documents should be sent unless a different address has been agreed in writing for a specific matter.

For general enquiries, editorial corrections, course and training questions, partnership proposals and data protection requests, you can reach us as follows:

Email: hello@mediacityuk.co.uk
Telephone: 0161 886 5300
Postal address: The Greenhouse, Salford, Greater Manchester, M50 2EQ, United Kingdom

The site also provides a contact form on the Contacts page. Messages submitted through that form reach the same team, and the form may ask you for your own name, email address and the nature of your enquiry so that we can reply. We aim to acknowledge enquiries promptly, but we do not promise a specific response time for general correspondence.

4. Purpose, Scope and Intended Audience of This Website

This website exists to share professional knowledge about live television production. Its scope includes studio equipment integration, camera technique and movement, acoustic optimisation, lighting design and rigging practice, workflow and redundancy planning, and the production disciplines that make news programmes, interviews and live shows reliable.

The intended audience is made up of production professionals, technical crew, facility and studio managers, engineering teams, students and trainees, and organisations evaluating how to build or improve a live production capability. The content is written in English for a United Kingdom readership, and it assumes a working familiarity with broadcast and production terminology.

The site is a commercial website. Some parts of it may be offered free of charge, while courses, training programmes, consultancy or other services may be offered for a fee. Where a fee applies, the price, the scope of what is included, and the applicable cancellation terms are displayed before you commit to the purchase.

This site is not directed at children, and it is not intended for use by anyone under the age of eighteen. We do not knowingly collect personal data from children through this site.

5. Access To and Acceptable Use of the Website

We aim to keep this website available at all times, but access is provided on an "as available" basis. We may suspend, withdraw or restrict access to all or part of the site for maintenance, security, legal or technical reasons, and we may change or remove content without notice.

When you use this site, you agree not to:

use the site in any way that breaches applicable law, including the Computer Misuse Act 1990 and data protection legislation;
attempt to gain unauthorised access to the site, its servers, or any connected system, or to interfere with the site's normal operation;
introduce malicious code, carry out denial-of-service activity, or scrape the site at a volume that degrades service for other users;
remove, obscure or alter any copyright, trademark or attribution notice;
use content from the site to train or populate a commercial dataset, or to build a competing product, without our written permission;
submit material through the contact form that is unlawful, misleading, defamatory, or that infringes the rights of any third party.

If you breach these rules, we may restrict or terminate your access, and we may take legal action where appropriate. If you believe that your access has been restricted in error, you can contact us using the details in section 3.

6. Ownership and Permitted Use of Content, Trademarks and Other Intellectual Property

All intellectual property rights in this website and in the material published on it — including text, diagrams, illustrations, photographs, video, audio, course materials, layout, code and the selection and arrangement of content — belong to infotape or are used with the permission of their owners. Those rights are protected by the Copyright, Designs and Patents Act 1988 and by applicable international treaties.

You may:

read, view and interact with the site for your own personal and non-commercial use;
print or download individual pages or extracts for your own reference, provided you keep all attribution intact;
quote short extracts in internal documents, provided the source is acknowledged as infotape and the quotation is not misleading.

You may not republish, redistribute, sell, license, commercially exploit, systematically copy or create derivative works from the content of this site without our prior written permission. Requests for permissions, licensing or syndication should be sent to hello@mediacityuk.co.uk.

The trading names under which infotape operates, together with any logos, product names and service names used on this site, are trademarks of infotape or of their respective owners. Nothing on this site grants you a licence to use any trademark, and no trademark or logo may be used in a way that suggests endorsement or affiliation without written consent.

7. Accuracy, Availability and Proportionate Limitation of Liability

We prepare the content on this site with care and review it periodically. We do not, however, guarantee that every statement is complete, current or error-free at the moment you read it. Production practice, equipment firmware, industry standards and regulation change over time, and the technical guidance published here describes general approaches rather than a specification for any particular installation. You are responsible for verifying technical information before relying on it in a working studio, and for carrying out your own risk assessment.

Nothing in this notice excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for any term implied by section 49 of the Consumer Rights Act 2015 where it cannot be excluded, or for any other liability that cannot lawfully be excluded or limited under the law of England and Wales.

Subject to the paragraph above, and to the extent permitted by law:

we are not liable for loss of profit, loss of business, loss of anticipated savings, loss of goodwill or reputation, or for any indirect or consequential loss arising from your use of, or inability to use, this website;
we are not liable for any loss or damage caused by software, hardware, network failure, malicious attack or content downloaded from this site or from a site linked to it;
where our liability is not otherwise excluded, it is limited to the amount you have paid to us for the specific service to which the claim relates, or to one hundred pounds if no fee has been paid, whichever is greater.

These limits are proportionate to the fact that the general content of this site is published free of charge and is intended for professional reference rather than as a substitute for qualified engineering advice on site.

8. External Links and Third-Party Content

This website may link to external websites, embed third-party media, or refer to products, services and organisations that we do not control. Those links are provided for reference only. We do not endorse, monitor or accept responsibility for the content, accuracy, availability, security or privacy practices of any third-party site, and we do not accept liability for any loss or damage arising from your use of it.

Where third-party material is quoted, embedded or referenced on this site, the rights in that material remain with the third party. If you believe that material on this site infringes your rights, please contact us at hello@mediacityuk.co.uk with enough detail — the page address, a description of the material, and evidence of your rights — for us to investigate and, where appropriate, remove or amend it promptly.

9. Personal Data, Cookies and Electronic Communications

We process personal data in accordance with UK GDPR, the Data Protection Act 2018 and PECR. In outline, the categories of data we may collect through this site are: the details you enter into the contact form or a course application; the technical information your browser sends when you load a page; and records of the choices you make in the cookie banner.

We use that information to answer enquiries, to deliver services you have asked for, to keep the site secure and functioning, to understand in aggregate how the site is used, and to meet our legal and accounting obligations. We rely on the lawful bases of consent where you have given it, the performance of a contract where you have engaged us, our legitimate interests in operating and improving the site, and legal obligation where record-keeping is required.

You have rights of access, rectification, erasure, restriction, objection, portability and withdrawal of consent. You can exercise them by writing to hello@mediacityuk.co.uk. If you are not satisfied with how we have handled a request, you have the right to complain to the Information Commissioner's Office, the United Kingdom supervisory authority for data protection.

The site uses a cookie banner to obtain and record your preferences, and non-essential cookies are only set after you agree to them. You can change or withdraw your consent at any time through the banner or your browser settings. Full detail is given in the cross-referenced policies below.

We do not send marketing email to you unless you have asked for it, and every marketing message we send includes a simple way to unsubscribe. We keep records of consent and of unsubscribes in line with PECR.

9.1 Cross-References to Related Policies

The following documents form part of the terms on which this site is offered. They are available on this website and should be read together:

Privacy Policy — what personal data we collect, why we collect it, how long we keep it, who we share it with, and how to exercise your rights.
Cookie Policy — the specific cookies and similar technologies used on this site, their purposes, their duration, and how to manage them.
Terms and Conditions — the rules that apply to the use of this website and to any course, training or consultancy service purchased from us.
Payment and Refund Policy — accepted payment methods, invoicing, cancellation windows, refund entitlements and how to request a refund.

10. Terms of Business, Pricing, Payment and Refunds

Where you buy a course, training programme or consultancy service from infotape, the key commercial terms — price, dates, format, what is included, and any prerequisites — are presented before you confirm the purchase. Prices are shown in pounds sterling and include VAT where the service is subject to VAT, which it will be where the applicable VAT registration applies unless a valid exemption is documented.

Payment for the services we supply may be made by the methods shown at checkout or on the invoice we issue. We issue invoices and receipts in accordance with applicable United Kingdom requirements, and those documents record our VAT number where VAT is charged.

Consumers in the United Kingdom benefit from the cancellation rights set out in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Where a service has been fully performed with your agreement before the end of the statutory cancellation period, those rights may not apply; where they do apply, refunds are processed without undue delay and in any event within fourteen days of the cancellation being confirmed. The full position is set out in the Payment and Refund Policy.

Nothing in this section affects your statutory rights, including your rights under the Consumer Rights Act 2015 that the service must be performed with reasonable care and skill.

11. Applicable Law, Competent Courts and Consumer Dispute Rights

This legal notice, and any dispute or claim arising out of or in connection with it or with your use of the website, is governed by the law of England and Wales. Subject to the paragraph below, the courts of England and Wales have exclusive jurisdiction over any such dispute.

If you are a consumer resident elsewhere in the United Kingdom, you may bring proceedings in the courts of the part of the United Kingdom in which you live, and nothing in this notice prevents you from relying on the mandatory consumer protections of the law that applies where you are habitually resident.

Before commencing formal proceedings, we ask that you raise the matter with us first at hello@mediacityuk.co.uk, so that we have an opportunity to resolve it informally. Consumers in the United Kingdom may also seek advice from Citizens Advice or, where the matter concerns a regulated aspect of our services, from the relevant alternative dispute resolution body. We are not obliged to participate in an alternative dispute resolution procedure, but we will consider reasonable requests to do so.

12. Statutory Information Summary

The following identifiers identify the operator of this website and are published for transparency and for compliance with United Kingdom trading disclosure requirements.

Operator Name: infotape
Company Registration Number: 04516937
Place of Registration: England and Wales
VAT Number: GB798991236
Business Activity: Editorial knowledge hub and professional services for live television production, including studio equipment integration, camera technique, acoustic optimisation and lighting design.
Registered Office: The Greenhouse, Salford, Greater Manchester, M50 2EQ, United Kingdom
Email: hello@mediacityuk.co.uk
Telephone: 0161 886 5300

13. Contact Route, Changes to This Notice and Last-Updated Date

If you have a question about this legal notice, about the statutory information published here, or about how it applies to your use of the site, please write to hello@mediacityuk.co.uk or use the contact form on the Contacts page. Postal correspondence can be sent to The Greenhouse, Salford, Greater Manchester, M50 2EQ, United Kingdom. Formal legal notices should be addressed to the registered office shown in section 12.

We may update this notice from time to time to reflect changes in the law, in the way the site operates, or in the services we offer. The version published on this page is the version in force, and the date at the top of the page shows when it was last revised. Where a change is material, we will make that clear on the site, and where the change affects the basis on which you have bought a service from us, we will give reasonable advance notice. Continued use of the site after a revision takes effect confirms that you accept the updated notice; if you do not accept it, you should stop using the site.

This notice was last updated on 3 November 2026.