Privacy Policy
Last updated: 03 November 2026
Identity and Role of the Data Controller
infotape acts as the data controller for the purposes of this privacy policy. We are responsible for determining the purposes and means of processing personal data collected through our website. Our registered address is The Greenhouse, Salford, Greater Manchester, M50 2EQ, United Kingdom and we can be contacted at hello@mediacityuk.co.uk or 0161 886 5300. As a commercial website based in the United Kingdom we comply with the UK General Data Protection Regulation and the Data Protection Act 2018.
Scope of the Notice and the People It Covers
This notice applies to all visitors to our website who interact with our services related to professional live television production training and resources. It covers individuals in the United Kingdom and elsewhere who provide personal data when using the contact form or browsing the site. The policy explains how we handle data from prospective students, professionals in the television industry and other interested parties.
Categories of Personal Data and Sources
We collect personal data directly from you when you complete the contact form or otherwise communicate with us. Categories include identification information such as name and email address, contact details like telephone number and any additional information you voluntarily provide in messages. We may also collect technical data including IP address, browser type and device information through standard web server logs. No data is obtained from third-party sources unless you explicitly authorise it.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process personal data to respond to enquiries submitted via the contact form under the legal basis of legitimate interests or consent where applicable. We use data to provide information about studio equipment integration, camera techniques and production processes under contract performance when you request course details. Compliance with legal obligations requires processing for accounting and regulatory purposes. Marketing communications are sent only with your consent which serves as the legal basis for that activity.
Whether Providing Data Is Required and Consequences
Providing personal data through the contact form is voluntary. However if you choose not to supply required fields such as your email address we may be unable to respond to your enquiry. Technical data is collected automatically as part of website operation and cannot be opted out of without disabling essential site functions.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to ensure basic functionality and analyse usage patterns. Details of the specific cookies employed and your options for managing them are set out in our separate Cookie Policy which you should consult for further information.
Processors, Service-Provider Categories and Recipients
We engage trusted service providers to host the website, manage email communications and maintain security systems. These processors act under our instructions and are bound by appropriate contracts. Personal data may be disclosed to law enforcement or regulatory authorities when required by law or to protect our legal rights.
International Transfers and Safeguards
Some of our service providers may be located outside the United Kingdom. In such cases we ensure appropriate safeguards such as standard contractual clauses approved by the UK authorities are in place to protect your personal data during transfer and subsequent processing.
Specific Retention Periods or Criteria
Enquiry data submitted through the contact form is retained for a period of two years after the last communication unless you request earlier deletion. Technical logs are kept for a maximum of twelve months. Data necessary for legal or accounting obligations is retained for the periods required by applicable law.
Security and Data-Minimisation Practices
We implement appropriate technical and organisational measures to protect personal data against unauthorised access or loss. These include encryption of data in transit, access controls and regular security reviews. We collect only the minimum data necessary for the stated purposes and encourage users to avoid providing sensitive information unless essential.
All Applicable Data-Subject Rights
You have the right to request access to your personal data, rectification of inaccurate information, erasure in certain circumstances, restriction of processing, data portability and objection to processing. To exercise any of these rights please contact us using the details provided above.
Right to Withdraw Consent and Object to Direct Marketing
Where processing is based on consent you may withdraw that consent at any time by contacting us. You also have the right to object to direct marketing communications at any time and we will cease such processing promptly upon receipt of your objection.
Right to Complain to the Competent Supervisory Authority
If you believe your personal data has been processed unlawfully you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details for the ICO are available on their official website.
Children or Age Restrictions
Our services are intended for adults engaged in professional television production. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that data from a child has been collected we will take steps to delete it.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analysis of website usage is limited to aggregate statistics that do not identify individuals.
Policy Changes and Effective Date
We may update this privacy policy from time to time to reflect changes in law or our practices. The current version will always be available on this page with the last updated date displayed at the top. Continued use of the website after changes constitutes acceptance of the revised policy.